FAQs
What are your business hours?
We have three locations to serve
your party rental needs. We are open from 7:30 AM to 5:30 PM, Monday
through Friday. Saturday 8:00-5:00. November 1 - April 1 Winter Hours are: Monday through
Friday 7:30AM to 5:00 PM. Saturday 8:00AM TO 12:00PM
What is needed
to place an order?
We will need to have the delivery and pick up
address, home or business phone number, and an onsite contact person
with a cell number if possible. We will need the correct dates for
delivery and pick up. We will also need a current credit card number
along with the expiration date. We will also need the name on the
card and the correct billing address for the credit card. You are
welcome to place a quote, however the rental equipment will not be
guaranteed unless a deposit is established or the invoice is paid in
full.
What payment options do I have?
We accept VISA, MasterCard,
cash and checks. Sorry, but we cannot accept checks
from new accounts.
What are your rental rates based on?
All rates
quoted are based on a 24-hour rental period per item; however, we
allow extra time for the customer to pick-up/drop off at both of our
locations. We prefer to deliver the day before your event and pick
up the day after. If that is not possible, other arrangements can be
made. Any rental equipment kept for longer than specified will be
charged according to our price schedule.